Documented cases where consumers lost — or nearly lost — access to digital media they paid for. Every profile lists its sources.
Funimation's apps and website shut down on April 2, 2024 as the service merged into Crunchyroll. Digital copies that customers had redeemed from purchased DVDs and Blu-rays did not carry over, ending access to that content.
In December 2023 Sony emailed PlayStation Store customers that previously purchased Discovery TV content would be removed from their video libraries due to licensing arrangements. After widespread criticism, Sony announced the content would remain available.
In July 2009 Amazon remotely deleted purchased copies of George Orwell's "1984" and "Animal Farm" from customers' Kindle devices after a rights issue with the editions, refunding the purchases. Amazon apologized and later settled a lawsuit over the deletions.